I'm Getting The Error "Remote Desktop can't connect to the remote computer for one of these reasons" What Do I Do?

When trying to connect to your server you may get the following error:

"Remote Desktop can't connect to the remote computer for one of these reasons:

1) Remote access to the server is not enabled

2) The remote computer is turned off

3) The remote computer is not available on the network

Make sure the remote computer is turned on and connected to the network, and that remote access is enabled."

There are a few things you can check to try and solve this error:

• Please check whether your server is responding to Ping (= ICMP) requests. If not, please try to reboot your server using your Customer Control Panel. If you're not sure how to restart your server you can follow the guide here.
  
• If you use a VPS or VDS, you can also connect to your server through VNC to check the server and firewall settings. You can find a guide on how to connect to your server via VNC on our blog here and how to check your firewall settings here. Also we recommend checking your server is connected to your network which you can do by following the guide here.
  
• If you use a dedicated server and do not have a KVM setup on your server, please get in contact with the Contabo support team. 
  You can raise a ticket with the customer support team via the Customer Control Panel here.